Frequently asked questions
How quickly will I receive messages?
Messages are typically transcribed and delivered to your phone within 30-60 seconds
of the caller hanging up. The actual time depends on the length of the message.
Do I need to install an app?
No separate download needed. Smart Pager is a web app you add to your home screen in seconds.
Push notifications arrive instantly on your phone and smartwatch.
Can I use my existing phone number?
Smart Pager provides you with a dedicated Australian phone number for after-hours calls.
You can set up call forwarding from your existing number, or give callers
the Smart Pager number directly for after-hours contact.
Is my data secure?
Yes. All data is encrypted in transit and at rest, stored on Australian servers,
and protected with industry-standard security. We maintain a complete audit trail
of all access for compliance purposes.
Can I cancel anytime?
Yes. There are no lock-in contracts. You can cancel your subscription at any time
and you won't be charged for the following month.
What if I have multiple practitioners?
Each practitioner can have their own Smart Pager account with a dedicated number.
Contact us if you need a solution for larger practices or organisations.